Age Verification

Age Verification Policy

Since we've opened our doors, Nashville Vapor has been committed to keeping our products out of the hands of minors. As of August 8th 2016, it is required by law that we check our customers information against a third party, in order to further make sure no sales are made to minors. When you place an order, your name and address are used to confirm your identity and age. This process only must be done once. In some cases we might be unable to verify your age during check-out and will contact you in order to collect additional info such as:
  • Your full legal name
  • Previous Addresses
  • Full Date of Birth
  • Last 4 digits of SSN
  • Or in rare cases, a photo of your state-issued ID

Nashville Vapor deploys Veratad’s AgeMatch Verification services to perform these checks. Veratad, an industry leader in age verification, uses billions of records from multiple trusted and secure data sources to verify the information that you provide and ensure that you qualify to access and purchase products from nashvillevapor.com. This process has been developed with privacy in mind and age verifications are secure with detailed information neither shared nor accessible. It is our commitment to ensure timely and expedient service, and refusal to utilize these services will result in cancellation of your order.
We understand that this may cause inconveniences, and thoroughly apologize!

Disclaimer: We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be legal smoking age for the state in which you reside to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time. All fraudulent orders may be reported to the local authorities within your vicinity.